Solutions If you cannot measure a task you cannot manage it or, more importantly, improve it! With the Time Ledgers system you can measure, manage and improve your profitability Perhaps your organisation provides great professional advice and solutions but despite the great work you do your company is not making the profits it deserves. Do you know which clients are truly profitable? There is often a need to be more commercial with your client relationships. Perhaps part of the failure to focus on profitable customers is not knowing who the profitable customers are. While many firms may measure capacity by client, do they measure true profitability? Some firms measure the gross profit they are generating from each client but then fail to take into consideration the full costs that are incurred beyond the gross margin. Solutions Show Case The resources it takes to win new business, administer, and service those clients makes the issue of real profitability complicated. For example, consider a client that provides you with a high gross margin, but who uses your firm for many small projects always calling at the last minute and expecting immediate delivery. Compare this client to another who may have a lower gross margin but uses your services much less frequently. Which one is the more profitable and more desirable client? With a time management system that measures profitability by client you will know which ones are worth keeping.